The Modern Property Management Membership

Portsmouth Residential offers owners significant benefits by handling all aspects of managing their rental properties. This includes expert tenant screening, efficient rent collection, and maintenance coordination, ensuring the property remains in top condition. Portsmouth is knowledgeable in local real estate markets and legal compliance, reducing the risk of vacancies and legal issues.

With us, you have the freedom to own and manage properties across Ontario, enabling a geographically diverse investment portfolio without the limitations of proximity. This service saves landlords time and stress, allowing them to focus on their investments without the day-to-day hassles of property management.

Why Portsmouth?

Spend 99% Less Time Managing Your Investment

Portsmouth Homeowners get 24/7 access to online member portals. From tracking rental income, easily approving expenses, tracking work orders, and generating robust financial reports, our members save time with access to all the information they need at their fingertips.

PLUS! every Homeowner is matched with a dedicated Portfolio Manager to guide and care for their investment.

Get More Peace of Mind

We protect your investments like they are our own… and we back that up! Portsmouth Homeowners can receive $5,000 of Rental Income & Eviction Protection for their investments. Sleep better at night knowing that your property is protected.

Increase your properties rental value

Portsmouth Homeowners keep more of their rental income. Our management membership fee is FLAT RATE. Unlike percentage-based managers, when your rental rates increase over time, our fees do not.

Portsmouth properties rent for more. Our members enjoy premium content packages and industry-leading marketing to ensure we achieve the best possible rental rates for your units. *Premium content packages are only included in the Premium+ Membership.

Portsmouth collaborates closely with our clients to accommodate your level of involvement, whether you prefer a hands-on approach or wish to delegate entirely. Our services are designed with openness at their core - ensuring nothing is concealed, and keeping property owners engaged in critical stages of the property lifecycle. Our foundation is proactive engagement.

Our Property Management Services

We provide comprehensive property management solutions tailored to meet the needs of residential property owners. Our services are divided into two categories: Core Management Services and Residential Tenant Placement Services.

Core Management Services - $149 +HST Per Unit Per Month

Our core property management services ensure your property is maintained efficiently and effectively, providing peace of mind for owners. These include:

  • Rent Collection – Timely collection of rent payments, ensuring consistent cash flow.

  • Delinquency & Collections Management – Proactive coordination of overdue rent payments and resolution of delinquencies.

  • Tenant Record Maintenance – Up-to-date tenant information, including lease agreements and payment histories.

  • Detailed Financial Reporting – Comprehensive, monthly financial reports to keep you informed about your property’s performance.

  • Owner Portal Access – 24/7 access to an online portal where you can view reports, updates, and essential property information.

  • Dedicated Property Manager – A single point of contact for all property-related questions and needs.

  • 24/7 Emergency Support – Around-the-clock availability to handle urgent property issues and emergencies.

  • Maintenance & Repairs Coordination – Scheduling and management of property repairs, routine maintenance, and inspections.

  • Legal & Regulatory Compliance – Ensuring your property remains compliant with local and state regulations.

  • Eviction & Delinquency Management – Handling tenant eviction processes, ensuring legal procedures are followed.

  • Turnover Services – Coordination of tenant move-outs, including cleaning, repairs, and property readiness for new tenants.

  • Annual Service Commitment – A one-year service agreement to ensure ongoing management.

  • Annual Property Inspection – Coordinate thorough inspections once a year to ensure your property remains in excellent condition.

Residential Tenant Placement Services

Finding the right tenants is essential for maximizing your property’s potential. Our residential tenant placement services include:

  • Strategic Advertising & Listing – Your property is marketed across leading platforms such as corporate relocation agencies, rentals.ca, Kijiji, View It, Zumper, and our website, ensuring wide exposure.

  • Comprehensive Tenant Screening – Thorough background, credit, and reference checks to secure reliable and qualified tenants for your property.

  • Digital Leasing – Seamless, paperless leasing process for new tenants, reducing time and effort.

  • Success-Based Fee – One month’s rent + HST, due upon collection of a deposit from the tenant.

Custom Plans

20 + Units?

Let us know if your portfolio does not fit the options above, we are able to create custom plans for larger portfolios and institutional investors.

What our members love about Portsmouth

I was connected with Moira when trying to find a unit for myself. She was very understanding and helpful and made the process very easy. I will be signing my lease soon and happy to say that I've had a great experience till that point! - Sarah Sindhuja

A big shout out to Teresa and her team for their exceptional cleaning services! Not only does Teresa deliver outstanding results, but her friendly demeanour and professionalism make her a joy to work with. Thank you Teresa! - Diana Del Brocco

  • Rent is typically due from tenants on the first of the month. Once received and cleared in the property account, all property expenses are paid. Any remaining funds, minus a reserve for the property, are then disbursed to the property owner by the end of the month.

  • Portsmouth thoroughly evaluates maintenance issues before sending out any service providers. This is because tenants and landlords might have different interpretations of certain issues, such as what constitutes a flood. By asking detailed questions before proceeding with work orders, we ensure clarity and appropriateness of response. Additionally, if a work order is estimated to cost more than $500, we always consult with the property owner first, unless Portsmouth identifies the situation as an emergency.

  • At Portsmouth, we conduct an annual inspection of both the interior and exterior of the property, as applicable. This inspection focuses on documenting general wear and tear, checking life safety equipment, and verifying the condition and functionality of appliances. This is an additional expense to the property.

  • Portsmouth has partnered with a paralegal firm to aid in the delivery of legal documents, which covering issues such as rental arrears and property damage. The costs for these paralegal services are charged back to the property.

  • We have partnered with Rhenti, a leading ad syndication platform in the industry, to market our units. Through Rhenti, we can list our properties on Kijiji, Property Guys, Zillow, apartments.com, REW, and Rental Beast. Additionally, we have the capability to advertise on Facebook Marketplace and Rentals.ca.